Privacy Policy
Well Herb LLC
(Trade License No: 2324177.01)
This Privacy Policy explains how Well Herb LLC (referred to as “the Company,” “we,” “us,” and “our”) collects, uses, and safeguards personal information provided by our clients, customers, and website visitors (referred to as “you” or “your”) in compliance with the data privacy laws of the United Arab Emirates (UAE).
We are committed to respecting and protecting your privacy. By using our website or purchasing products from us, you agree to the practices outlined in this policy.
1. Personal Information
1.1. Personal information is defined as any data that identifies you, such as your name, contact details, or other information that could reasonably be used to identify you.
1.2. Personal information we collect may include but is not limited to:
- Name
- Address
- Telephone number
- Social media details
- Email address
- Occupation
- Relationship details
1.3. If any data we collect does not identify you or cannot reasonably be used to ascertain your identity, it will not be classified as personal information and will not be subject to this Privacy Policy.
2. Collection of Personal Information
2.1. Well Herb LLC collects personal information through various means, including but not limited to:
- Information you provide directly via our website (e.g., during registration, placing an order, or contacting us).
- Cookies that track your activity on our website to help us improve your browsing experience.
2.2. While cookies help us enhance your user experience, they generally do not enable us to identify you personally.
3. Purpose of Collecting Personal Information
3.1. We collect and process personal information for the following purposes:
- To provide and deliver products and services that you have requested.
- To manage and fulfill customer orders and provide customer support.
- To communicate with you regarding your purchases, inquiries, or account.
- To comply with legal obligations and cooperate with regulatory authorities if required.
3.2. We will never share your personal information with third parties without your explicit consent unless required by law or for the legitimate business needs of delivering the requested products or services (e.g., logistics and shipping partners).
4. Access and Correction of Personal Information
4.1. You have the right to access, correct, or update your personal information at any time. Please contact us at sales@pcoscare.ae for such requests.
4.2. In some cases, we may refuse access to your personal information if:
- Giving access would be unlawful.
- It would negatively affect the privacy of others.
- It would interfere with law enforcement or result in unlawful activity being disclosed.
5. International Transfers of Personal Information
5.1. Well Herb LLC does not typically transfer personal information outside the UAE. If such a transfer is required, we will take necessary steps to ensure that your data is protected in accordance with applicable UAE data privacy laws.
5.2. By providing your personal information to us, you agree that we may transfer it to our partners or service providers in other countries as necessary to fulfill your order or service.
6. Data Security
6.1. Well Herb LLC implements reasonable physical, technical, and administrative measures to ensure the security and confidentiality of your personal information, protecting it from unauthorized access, disclosure, and misuse.
7. Complaints and Contact Information
7.1. If you believe your privacy has been breached or if you have any concerns regarding our handling of your personal information, please contact us at:
7.2. We take all complaints seriously and will work with you to resolve your concerns in a timely manner. We may ask for further details to better understand the issue.
8. Data Breaches
8.1. In the event of a data breach, Well Herb LLC will promptly assess the situation and take appropriate action, including notifying affected individuals where required.
8.2. A breach may occur if:
- Unauthorized access or disclosure of personal information happens, likely resulting in serious harm.
- The information is lost, and unauthorized access or disclosure is likely to occur.
8.3. If we determine that a breach has occurred, we will prepare a detailed statement explaining the nature of the breach, its potential impact, and the steps we will take to address it. We will notify affected clients using their preferred contact method.
9. Exceptions to Reporting Data Breaches
9.1. If remedial action is taken that prevents serious harm from occurring, notification of the breach may not be necessary.
TERM OF SERVICES
Terms of Service
Well Herb LLC
(Trade License No: 2324177.01)
1. Definitions
1.1. “Company” refers to Well Herb LLC (Trade License No: 2324177.01).
1.2. “Customer” refers to an individual or entity purchasing a product from the website.
1.3. “Jurisdiction” refers to the laws of the United Arab Emirates (UAE).
1.4. “Products” refers to any items listed for sale on the website www.pcoscare.ae, although these Products are not owned by Well Herb LLC.
1.5. “Website” refers to www.pcoscare.ae.
1.6. “We/us” refers to Well Herb LLC.
1.7. “You/your” refers to the Customer.
2. Terms of Service
2.1. The Website is operated by Well Herb LLC.
2.2. By using the Website, you agree to be bound by these Terms and Conditions.
2.3. Well Herb LLC reserves the right to modify, add, delete, or amend these Terms and Conditions at any time without prior notice. By continuing to use the Website after any amendments or modifications, you agree to be bound by the modified Terms and Conditions.
2.4. We recommend that you review these Terms and Conditions regularly when accessing or using the Website.
3. Disclaimer – No Medical Advice
3.1. The information provided by Well Herb LLC, including text, graphics, videos, and images, is for informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.
3.2. Well Herb LLC does not provide medical care, opinions, or advice to Customers.
3.3. No professional-client relationship exists between the Customer and the Company upon purchasing a Product.
3.4. Customers should consult their healthcare practitioners before starting any supplements or vitamins. Any questions regarding the suitability of the Products for their health needs should be directed to their healthcare practitioner.
3.5. Customers should not avoid or disregard medical advice based on any information provided on the Website.
3.6. The Company strives to provide accurate information but does not guarantee the accuracy, completeness, or reliability of the information on the Website.
4. Customer Responsibility
4.1. You are responsible for reading the Product description before making a purchase.
4.2. Customers with medical conditions are responsible for consulting their healthcare practitioner before purchasing Products.
4.3. Well Herb LLC is not responsible for injury or damage caused by the improper use of Products.
5. Products
5.1. The Products listed on www.pcoscare.ae are not owned by Well Herb LLC, but the Company provides the platform for their sale.
5.2. Well Herb LLC reserves the right to modify, discontinue, or suspend the sale of any Product at any time, without prior notice.
5.3. The materials on the Website are provided for general purposes only.
5.4. Well Herb LLC provides information on the usage and potential benefits of Products but does not guarantee specific outcomes.
5.5. Products sold on the Website are not substitutes for prescribed medication or healthcare advice.
5.6. The results of using Products vary between individuals. Past results do not guarantee future outcomes.
5.7. The information provided on the Website is believed to be accurate but is not guaranteed to be up to date at all times.
5.8. The use of information from the Website is at your own risk. We make no guarantees regarding the outcome or results of Product use.
6. Payment, Pricing, and Refunds
6.1. Payments on the Website are processed through secure third-party providers such as PayPal, Stripe, or other providers as specified.
6.2. Well Herb LLC does not store or collect your payment information. This information is processed by third-party payment providers.
6.3. By providing payment details, you warrant that the information is correct. Well Herb LLC accepts no liability for incorrect or incomplete payment details provided by the Customer.
6.4. All prices stated on the Website are in UAE Dirhams (AED) unless otherwise indicated.
6.5. Well Herb LLC is not required to issue refunds for opened or tampered products. The process for returns and refunds can be found in our Returns Policy.
7. Subscriptions
7.1. Subscriptions to receive Products are optional.
7.2. Subscription payments are required before Products are dispatched. Failed payments will result in suspension of the subscription.
7.3. Subscriptions renew automatically unless cancelled. You may cancel a subscription at any time by logging into your account or contacting us.
7.4. Subscription cancellations must be processed before the next payment cycle to avoid charges.
8. Privacy and Security
8.1. Well Herb LLC is committed to protecting your privacy. Personal information is handled in accordance with UAE privacy laws.
8.2. We do not guarantee that all data transmissions over the Website are completely secure. Customers transmit data at their own risk. We take reasonable steps to protect your data.
9. Confidential Information
9.1. Well Herb LLC does not collect or store confidential personal information. Any information provided by Customers is treated confidentially and used only for the purposes outlined in this agreement.
10. Indemnity and Limitation of Liability
10.1. To the fullest extent permitted by UAE law, Well Herb LLC disclaims all warranties, express or implied, related to the Products.
10.2. Well Herb LLC's maximum liability shall be limited to the price of the Product ordered.
10.3. You agree to release and indemnify Well Herb LLC from any and all liability arising from personal injury, death, or other damages related to the Products sold, including claims of negligence.
10.4. Well Herb LLC does not exclude or limit liability where to do so would violate UAE law.
11. Intellectual Property
11.1. The Website and its content are owned by Well Herb LLC and are protected by UAE intellectual property laws.
11.2. You may not use, reproduce, or distribute any content from the Website without express written consent from the Company.
12. Errors and Omissions
12.1. Well Herb LLC strives to ensure all information on the Website is accurate, but errors may occur.
12.2. Customers are responsible for verifying information before making decisions based on it.
13. Entire Agreement
13.1. These Terms and all related policies constitute the entire agreement between Well Herb LLC and the Customer.
14. Jurisdiction
14.1. These Terms are governed by the laws of the United Arab Emirates (UAE).
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